Privacy Policy
Overview
At Attentive Autism Care, we prioritize your privacy and are committed to safeguarding your personal and sensitive information. This Privacy Policy explains how we collect, use, maintain, and protect the information you provide to us while using our website, and services, and communicating with us via phone, SMS, email, and other channels.
By interacting with our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our website or providing personal information.
Information We Collect
Personal Identification Information
We collect personal identification information from Users in several ways, including but not limited to, when Users visit our website, fill out forms, subscribe to newsletters, and interact with us for appointments and services. The personal information we collect may include:
- Name
- Email Address
- Phone Number
- Mailing Address
- Health Insurance Information
- Payment Information
We collect personal information only when Users voluntarily provide it. Users can always refuse to supply personal identification information, although it may prevent them from engaging in certain site-related activities or services.
Non-Personal Identification Information
We may also collect non-personal identification information whenever Users interact with our website. Non-personal information may include browser details, device type, operating system, and internet service provider information, among other technical data.
Web Browser Cookies
Our website may use “cookies” to enhance the user experience. Cookies are small files that are placed on your computer’s hard drive for record-keeping purposes. You can adjust your browser settings to refuse cookies; however, some website features may not function properly without them.
How We Use Your Information
We use the collected information for several purposes, including but not limited to:
- To Provide Services: We use your personal information to book appointments, schedule assessments, and facilitate communication related to your therapy services.
- To Improve Customer Service: Your information helps us respond more effectively to your requests and support needs.
- To Send Updates and Notifications: We may send you emails or SMS regarding order status, important service updates, appointment reminders, and other related information.
Text Messaging Consent
By submitting your phone number, you authorize us to send you text messages, including but not limited to:
- Order Status
- Appointment Reminders
- Event Reminders
- Security Alerts
- Important Announcements
Message and data rates may apply. Message frequency varies. You can opt out at any time by replying “STOP” to any message. If you require assistance, reply “HELP.” Consent to receive these messages is not a condition for receiving services from Attentive Autism Care.
Data Protection and Security
We implement appropriate data collection, storage, and processing practices, as well as security measures, to protect against unauthorized access, alteration, or disclosure of your personal information. This includes the use of SSL encryption during data transmission.
- Secure Transactions: Sensitive and private data exchange between our website and its users occurs over an SSL-secured communication channel.
- Data Storage: Personal information is securely stored on our servers, and only authorized personnel can access it for legitimate business purposes.
Sharing Your Information
We take your privacy seriously and are committed to protecting your personal data. No phone or mobile number information will be shared with third parties or affiliates for marketing or promotional purposes. This includes all categories of information, except for text messaging originator opt-in data and consent; this specific information will not be shared with any third parties under any circumstances.
In certain cases, we may share limited information with third-party service providers to facilitate essential services (e.g., processing payments, sending communications on our behalf). These providers are contractually obligated to uphold strict data privacy standards and may only use your information for legitimate business purposes related to Attentive Autism Care.
Your Choices Regarding Personal Data
You have control over the personal data you provide to us. You can:
- Review, update, or correct your information: Contact us to access or update your personal details.
- Opt-out of communications: You may unsubscribe from email communications at any time by following the instructions in each message. For SMS communications, reply “STOP” to opt-out.
- Limit Cookies: You may adjust your browser settings to limit or block cookies from our website.
Children’s Privacy
Protecting the privacy of children is essential. We do not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected information from a child under this age, we will delete it promptly.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. If we make any significant changes, we will notify Users by updating the date at the bottom of this page. We encourage you to periodically review this policy to stay informed about how we protect your personal information.
Your continued use of our website and services after any changes to this Privacy Policy will constitute your acceptance of those changes.
Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with Attentive Autism Care, please contact us at:
Email: info@attentiveautismcare.com
Phone: 720-970-3222
Mailing Address: 3065 Center Green Dr
Boulder, CO 80301
